Shipping policy

  • We ship to addresses in the United States.
  • Shipping to a US address costs nothing and includes a tracking number.
  • Orders ship in 1-3 business days and arrive in 7-15 business days anywhere in the US.
  • When your order ships, we email you its tracking number.
  • For a damaged, faulty or wrong item, see the refund policy: email us a photo or short video within 30 days of delivery and we refund or replace it.
  • Questions about a delivery? Email support@lucenti.store. We reply within one business day.